Because we understand that not every purchase is perfect, we have made returns easy. We follow a 7 Day No Questions Asked return policy for all our orders. For more information please visit our Returns
Tresmode uses only top quality material to produce our merchandise. Slight marks and color variations should not be considered as a fault, but inherent characteristic of the product. We encourage shoppers to adopt the following care tips in order to maintain the appearance and prolong the lifespan of all Tresmode products.
Different type of materials require different type of care. Here's a handy guide for keeping your shoes clean and looking their best.
Brush off dust and debris with a soft cloth or brush. Consider doing this every time after wearing your shoes. This will make it easier to buff and polish them later. Dirt and dust can also be removed before cleaning with natural shoes polish. Remove the laces from your shoes to prevent getting water or polish on them. Antique leather should be handled with greater care. Follow up by buffing the shoes to brilliant shine with soft cotton flannel cloth.
A delicate material that will need care and attention, especially if they get wet. Let them dry out naturally, then brush with a crepe suede brush. This is a good idea for dirt on the surface. Suede is very sensitive to water, so basic dirt and scuff are best dealt with when the shoes are dry. Where possible we have already treated them with a protector but additional care will be needed from you especially on light colors.
Try to remove dirt and dust them clean with a rubber brush or foam fabric cleaner.
Do take extra care with the shoes that are embellished with the crystals, beads or other types of decorative items. Never place your dry shoe near artificial heat or directly under immense heat. It is best to leave them out to dry naturally or the soles will wear off easily.
Heel tips are replicable parts of the shoes. They will wear down and occasionally they can come off. They should be replaced by a good shoe repairer, whom we may be able to recommend, before they wear down to the heel. For the thinner heel we are pleased to give you some spare heel tips to help you. Driving and cracks in pavements can weaken and damage thinner heels.
Style Name : 198-Berna
Color : Blue
Sole Material : TPR
Upper Material : Leather
Size Tip : Perfect fit! Our team recommends you take your normal size.